Reference

What You Agree To When You Use dimetime

These Terms & Conditions govern every account on dimetime — how you sign up, how you fund your wallet through PayPal, Venmo, or Play+, and how access is determined by the state law where you're located.

Account eligibility by state lawPayPal, Venmo & Play+ payment rulesWallet and payout conditionsAccount suspension policyContact rights explained
dimetime What You Agree To When You Use dimetime
TERMS CONTACT

How to Reach Us About These Terms

If a clause in these Terms is unclear, or you believe an account action was taken in error, reach us through the channels below. We aim to respond to Terms-related inquiries within one business day. For account suspensions tied to identity verification, attach your ID documents directly in the live chat thread to speed up the review.

Live Chat Start a chat from any page inside your account. Flag it as a Terms inquiry so the team routes it to the right desk without delay.
Email Support Send a detailed message to our support address found in your account settings. Include your account ID and the specific clause you're asking about.
Account Help Center The Help Center inside your account dashboard has a dedicated Terms section where common policy questions are answered with account-specific context.
HOW WE HANDLE THIS

Data, Security, and Your Account Rights

These Terms cover more than wagering rules — they set out how we handle your account data, what cookies we use and why, how long we keep records, and what rights you have when you want to update or close your account. Every section below is something you can act on directly through your account settings or by contacting support.

Data Handling

We collect identity and payment data — including PayPal or Venmo account details — solely to operate your account, process withdrawals, and meet verification requirements under applicable state rules.

Cookie Use

Cookies on dimetime track session activity, remember your preferred wallet method, and keep your mobile login active between visits. You can adjust cookie preferences in your browser settings at any time.

Account Security

Your account is protected by SSL encryption and two-step login verification. If you suspect unauthorized access, use the lock-account option in settings or contact live chat immediately.

Record Retention and Requests

We retain transaction and identity records for the period required by applicable law. To request a copy of your data or ask for account deletion, submit a written request through the support email in your account settings.

Common Questions About the dimetime Terms

These are the questions we hear most often about how the Terms affect day-to-day account use. If your question is not covered here, the live chat team can walk you through the relevant clause.

Yes. Access and wagering rights depend on state law. If online casino or sports betting is not legal in your state, these Terms do not override that restriction and your account will reflect your eligible activity accordingly.

Any balance in your wallet at the time of suspension is subject to a review under our account closure policy. Once the review is complete, eligible funds are returned to your linked PayPal account.

Yes, you can have multiple payment methods linked to one account. Each method must be verified and match the identity on file. Switching between Venmo and Play+ for deposits and withdrawals is allowed under these Terms.

Submit a written data request through the support email address listed in your account settings. Include your account ID and specify whether you want a data copy or full deletion. We handle requests as required by applicable law.

Verification covers your legal name, date of birth, address, and state of residence. It is required before your first withdrawal and may be triggered again if your account shows unusual activity or if you update payment details.

We may update these Terms to reflect changes in state law or platform rules. When material changes occur, we notify you via the email address on your account before the updated Terms take effect.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.